Account Verification (KYC) In AHouse
AHouse runs KYC checks to confirm who you are, where you live, and that the payment method used for deposits and withdrawals belongs to you. The casino requests documents inside the account profile, and reviews them before allowing certain transactions.
AHouse triggers verification when you request your first withdrawal, when a withdrawal exceeds the casino’s manual-review threshold, or when account activity needs a security check (for example, a new device login combined with a payment method change). AHouse also requests KYC if your personal details are incomplete or inconsistent (name, date of birth, address).
- Identity (ID/Passport): A clear photo or scan of a valid passport or national ID card. The image must show the full document, all four corners, your photo, document number, and expiry date. AHouse rejects cropped images, screenshots from other apps, and documents that are expired.
- Address proof: A document dated within the last 90 days showing your full name and current residential address. AHouse accepts utility bills (electricity, water, gas), bank statements, and official government letters. AHouse rejects P.O. box addresses, edited PDFs, and documents that don’t match the address saved in your profile.
- Payment method: Proof depends on how you deposit. For a bank card, AHouse asks for photos of the front and back with the middle digits covered (show first 6 and last 4), and the CVV hidden. For an e-wallet, AHouse requests a screenshot of the wallet profile page showing your name and account email/ID. For bank transfer, AHouse requests a bank statement or transfer confirmation that shows your name and IBAN/account number.
AHouse completes most checks within 24 hours after you upload readable files. Reviews take up to 72 hours during weekends, peak withdrawal periods, or when the casino requests a re-upload due to glare, blur, or mismatched details.
Current status: AHouse uses a standard three-step KYC flow (ID, address, payment method) and ties it to withdrawals and security flags. Typical review time is 24 hours, with a 72-hour window for manual review and rechecks.